You know for certain that awareness of Celiac Disease and gluten intolerance is growing when you get the chance to attend an amazing event like the Suffolk County Celiacs Gluten Free Vendor Fair & Fundraiser in Hauppage, NY. This show is one of the oldest and best attended in the country, and continues to grow in popularity year after year. Bob’s Red Mill was there for our third show, and we brought a wide variety of our gluten free products to display. We also brought along an entire palette of Gluten Free Vanilla Cake Mix and Gluten Free Pizza Crust Mix so that we could hand out free full sized samples to every visitor to our booth.
Many people who stopped by during the weekend wanted to know where they could find our newest oat products and other hard to find ingredients. Luckily Peter Kochanowski, one of our east coast sales representatives, was on hand all weekend to answer all lots of questions about which stores in the area usually sell which types of products. It’s not often that you get the chance to talk to someone with an encyclopedic knowledge of most of the stores and products in your area.
Through out both days, Cassidy and I answered questions about everything from how we make and source our products, to how to use some popular ingredient substitutions. We made sure to let everyone who talked to us know that one of the things that really sets us apart as a company is our amazing Customer Support Team. Many visitors were astounded to discover they had someone they could call with questions about how to use our products. It’s hard to overstate how relieved the newly diagnosed, and the parents of newly diagnosed children, were to know that they had someone that they could call when they got stuck trying to prepare a recipe.
Of course, as the knowledge of how to eat with dietary restrictions grows, so do the number of new products to try. We were particularly amazed by how many prepared foods makers stopped by to ask us about buying in bulk because they have developed tasty new products based on our wide variety of products. As the world of gluten free ready to eat foods and restaurant options continues to grow, it’s nice to be able to let food service entrepreneurs know that we have an amazing specialist like Tim Steiner on hand that they can contact to get the ingredients that they need to keep their businesses growing.
We are always happy when people stopped by to tell us that our products are the very best they’ve tried. It’s always great to see people point us out to their friends while they’re walking towards our booth and say “They’re the best!” or “This is my favorite stuff!” It was even better to be able to send everyone off with some free products to try out in the comfort of their own kitchens.