Last week, the Canadian Food Inspection Agency notified us that a random test of our Bob’s Red Mill Sweet White Sorghum Flour (from lot 150772) was found to contain 32 parts per million of gluten. We take all such reports quite seriously. We have thoroughly investigated the situation and want to share with you what we have found. This lot of Bob’s Red Mill Sweet White Sorghum Flour was sold only in Canada and there were no sales of the lot in the US or elsewhere.
While this issue has raised some concerns, I want to let you know how dedicated we are to producing gluten free products. All Bob’s Red Mill products that are labeled Gluten Free have been tested for gluten before, during and after production. We continue to strive for a standard of zero parts per million of gluten. This is well below the maximum of 20 parts per million accepted by both the Canadian and U.S. governments for any gluten free products, and is the level at which products are permitted to be labeled “gluten free.” Our products typically test at much lower, even undetectable levels. The product in question was tested for gluten according to internationally accepted protocols. At each point in the process it was found to be well below both our maximum tolerance and that of the Canadian Food Inspection Agency.
When the Canadian Food Inspection Agency initially reported its findings, Bob’s Red Mill was very surprised and immediately had samples from the same lot tested both internally and by an independent, accredited third party laboratory. Both our tests and the independent laboratory’s tests showed the product to contain very low levels of gluten, well below 20 parts per million. The independent lab tested the product at non-detectable levels. Even with those confirmations, out of an abundance of caution, Bob’s Red Mill decided to voluntarily withdraw retail packages of the specific product lot from Canadian sources to preserve the peace of mind of our loyal, gluten free Canadian customers.
We wanted you to know how seriously we have taken this matter, and that we appreciate your ongoing support. Maintaining the health and safety of our customers is our top priority. Please do not hesitate to contact us if you have any questions or concerns regarding our gluten free products.
Founder, Bob’s Red Mill
If you have questions or concerns, please contact us at 800-349-2173.